Customer Service  - Northwestern University Bookstore
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Customer Service

Location and Telephone Numbers

Northwestern University Bookstore

Your store manager is Michael Kochanny

710 N Lake Shore Drive
Chicago, IL 60611
(312) 503-8486

STORE HOURS

Mon 9am - 5pm
Tue 9am - 5pm
Wed 9am - 3pm
Thu CLOSED
Fri CLOSED
Sat CLOSED
Sun CLOSED

The bookstore will be closed November 27th & 28th in observance of the Thanksgiving holiday. Regular business hours will resume on December 1st.

Contact Form

Send a message to your store manager. (all fields required)

A SMARTER WAY TO BUY TEXTBOOKS

THE RIGHT EDITION, GUARANTEED.

We work closely with your professors to ensure we only sell the editions they use in the classroom, saving you time and stress about finding it yourself.

DROP A COURSE?
NO PROBLEM.

Don't stick with a class just because you bought the books. Return them during the add/drop period of the semester for a full refund.

TRUSTED ADVICE ON TEXTBOOKS.

On the fence about buying books for a class? We let you know what's required on Day 1 and when to wait to purchase. Service you won't find anywhere else.